Frequently Asked Questions

 [Non-Profit Organization Name] ("we" or "us") is committed to maintaining the privacy and confidentiality of individuals who seek substance abuse counseling services through our platform. This privacy policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

• Anonymous Information: We do not require users to provide personally identifiable information (such as name, address, or contact details) to access our counseling services. We may collect anonymous data related to website usage, session durations, and user interactions solely for improving our services.
• Voluntary Information: If you voluntarily disclose personal information during counseling sessions, it will be kept strictly confidential within the bounds of the law and ethical guidelines.

2. Use of Information

• Counseling Services: Any information shared during counseling sessions, including personal narratives or concerns related to substance abuse, is used solely for the purpose of providing counseling and support.
• Service Improvement: Anonymous data collected may be used to improve our platform, services, and user experience.

3. Information Sharing

• Confidentiality: Your personal information shared during counseling sessions will not be disclosed to third parties without your explicit consent, except where required by law or in cases of imminent harm to oneself or others.
• Anonymized Data: We may share aggregated and anonymized data for research, statistical analysis, or promotional purposes, ensuring that individual identities remain undisclosed.

4. Security Measures

• Data Security: We employ industry-standard security measures to protect information transmitted through our platform. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

5. Third-Party Links

• Our platform may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these entities. We encourage users to review the privacy policies of any third-party sites accessed through our platform.

6. Children's Privacy

• Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from individuals under 18. If you believe that a minor has provided us with personal information, please contact us, and we will take steps to delete such information.

7. Changes to Privacy Policy

• We reserve the right to update or modify this privacy policy at any time. Any changes will be reflected on this page, and we encourage users to review this policy periodically.

8. Contact Information

• If you have any questions, concerns, or requests regarding this privacy policy or our handling of your information, please contact us at [Contact Email or Phone Number].

By using our counseling services, you acknowledge that you have read and understood this privacy policy and agree to its terms and conditions.

Last Updated: 09/05/2021